"On behalf of my wife Judy and myself I am writing to thank your firm for the sensational restoration job you completed last week on the 26 Teddy Bears that we damaged as a result of the recent pipe bursting in our roof causing collapse of the ceiling and all the wet insulation dropping like mud all over my wives valuable little friends.
As I said at the time of your collection of the bears there were a number that were very sentimental and money would not have replaced them. Whilst the bears were in your care we held our breath on them being able to be restored and when they were delivered last week we opened the bags with such hope. Let me tell you the excitement shown by my wife was a memory I will carry for a long time as the bears were not only returned but we believe you guys not only restored them but also checked them into a health resort as they all looked younger and much healthier than they did prior to the unfortunate incident. People who love their Teddy’s will truly know how grateful we are.
I thank you most sincerely for the professional way in which you dealt with us and I would have no hesitation in recommending your services to anyone who requires a valuable asset cleaned.
Thanks again and our very best wishes."
John & Judy, Point Cook
Just a quick thank you from Valerie and I for the work you did on her dress. She was really upset when we discovered a red wine stain on her wedding dress, we thought that it would be a right off! Luckily my Best Man knew a Dry Cleaner who could handle the job.
We were really impressed by your professionalism and understanding in the matter. We didn't feel like 'just another customer' and when we got the dress back as good as new it really made Valerie's day.
Ben - Doncaster
"Vaios and his team did the window furnishings as part of the insurance restoration on our residence. The work was completed to a highly professional standard and Vaios worked with us to achieve the perfect solution for our concerns and needs with regards to blacking out bedrooms whilst having an attractive variety of options for controlling the amount of daylight and privacy during the day. Mostly of all I was impressed with the level of friendly and accommodating 'old-fashioned' service (so rare now-days), attention to detail, and follow-up to ensure our complete satisfaction. Highly recommended.
'When two of our bedrooms flooded due to a burst washing machine hose, I was unaware for some time that many of the items in the cupboards had become badly mould damaged. To look at them, I honestly thought these items were completely ruined. Fortunately for my family, Vaios and the team at Executive Valet came to our aid and not only restored these items to their former glory, but took all the hassle of dealing with the insurance and restoration companies off my hands. The relief at not having to deal with anything further at this stressful time, enabled me to concentrate on the more important needs of my family. Executive Valet even delivered the cleaned and restored items (including my sons precious first baby blanket!) direct to my home at a time that was convenient. Thank you Vaios and team, you were a pleasure to deal with and made a stressful situation so much easier on us'
Dear Vaios & Don,
I wish to thank you for all your service & outstanding completion of all items dry cleaned by your firm. Due to a flooding that occurred last month I was left with nothing due to the extreme damage. You sent me basic items of clothing to get me by when requested & maintained regular contact with follow up calls throughout the process keeping my mind at ease. I highly recommend your Firm and will now utilize your services for regular Dry Cleaning despite the fact I live on the other side of town.
Thank you once again
Daniel - Footscray